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United States

Luxury bag repair for Dallas

Plano, Frisco and Irving have deep ties to India and constant travel. A bag that would cost a fortune to restore in Texas travels back with family instead.

Tell us about the piece

Two ways a Dallas piece reaches us

With someone travelling. Most of our overseas work arrives in a suitcase — a parent, a cousin, a colleague flying to India. It costs nothing, and we hold the finished piece until somebody is flying back.

By international courier. When nobody is travelling, we help you arrange it and tell you the cost for your address first. Overseas charges are not fixed — they depend on weight, country and carrier — so we quote, we do not guess.

How it works

  1. WhatsApp us photographs of the piece and of the damage. We are on +91 73044 26072.
  2. We quote in rupees — the work, the timeline, and how the piece should travel.
  3. You send it, by hand with someone travelling or by courier.
  4. We photograph it on arrival and confirm the quote against what we can see in our hands.
  5. The work happens in Mumbai, by hand, with progress photographs.
  6. It goes back to you once it is finished and paid for.

Texas sun fades one panel and leaves the rest untouched, which looks worse than honest wear. That is a recolour, and it is one of the things we do best.

Where our Dallas customers are

Highland Park, Plano, Frisco, Irving and Southlake — though it makes no difference to us where in Dallas you are, since nothing is collected by hand from outside Mumbai.

What we repair

Work from our workshop

Real pieces from our own book, photographed before and after. The item itself is never retouched — only the background and the lighting.

A Coach tote cleaned at The Upcycle Story, Mumbai
A pale Coach tote that had greyed — cleaned and evened out.
Tan leather shoes recoloured at The Upcycle Story, Mumbai
Tan shoes, scuffed and faded — cleaned and the colour restored.

Questions from Dallas

I am in Dallas. How do I actually get the bag to you?

Two ways. Most people send it with family or friends travelling to India — it costs nothing and it is the way most of our overseas work arrives. Otherwise an international courier, which we help you arrange.

What does shipping from United States cost?

We do not quote a fixed figure, because it changes with weight, courier and country. We work it out for your address and tell you before anything moves. What we will not do is give you a number now and a different one later.

What about customs and duty?

Sending a piece for repair and having it returned is normal, but duties and paperwork in United States are set by your country, not by us. We declare the piece honestly as a repair item and send you everything you need from the India side.

Why send a bag all the way to India?

Cost and craft. This work is done by hand, and hand work in Mumbai costs a fraction of what the same hours cost in United States — by people who do nothing else all day.

How do I pay from abroad?

A payment link that takes international cards, or a bank transfer in rupees. You approve the quote first, and nothing starts before that.

How long does it take?

Around 8–10 days of work for most pieces. Shipping each way depends on how the piece travels, and we tell you the full timeline with the quote.

Other places we work with

LondonDubaiSingaporeNew YorkTorontoSydneyHong KongDohaRiyadhKuala LumpurAbu DhabiMuscatKuwait CityManamaMelbourneAucklandVancouverChicagoNew JerseySan Francisco Bay AreaDublinFrankfurtZurichAmsterdamNairobi

Also from us

Everywhere we serveFAQCare guidesBag repair & restorationShoe & sneaker repairLeather recolouring
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