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Canada

Luxury bag repair for Vancouver

Vancouver and Surrey have one of the largest Indian communities in Canada, and the Mumbai flight is well travelled. Most pieces arrive that way rather than by courier.

Tell us about the piece

Two ways a Vancouver piece reaches us

With someone travelling. Most of our overseas work arrives in a suitcase — a parent, a cousin, a colleague flying to India. It costs nothing, and we hold the finished piece until somebody is flying back.

By international courier. When nobody is travelling, we help you arrange it and tell you the cost for your address first. Overseas charges are not fixed — they depend on weight, country and carrier — so we quote, we do not guess.

How it works

  1. WhatsApp us photographs of the piece and of the damage. We are on +91 73044 26072.
  2. We quote in rupees — the work, the timeline, and how the piece should travel.
  3. You send it, by hand with someone travelling or by courier.
  4. We photograph it on arrival and confirm the quote against what we can see in our hands.
  5. The work happens in Mumbai, by hand, with progress photographs.
  6. It goes back to you once it is finished and paid for.

Rain nine months of the year, then dry indoor heating: leather swells and then cracks. Caught before the grain splits it is a clean and a feed.

Where our Vancouver customers are

West Vancouver, Kitsilano, Surrey, Richmond and Burnaby — though it makes no difference to us where in Vancouver you are, since nothing is collected by hand from outside Mumbai.

What we repair

Work from our workshop

Real pieces from our own book, photographed before and after. The item itself is never retouched — only the background and the lighting.

Adidas sneakers deep cleaned at The Upcycle Story, Mumbai
Adidas sneakers, marked and yellowing — deep cleaned and whitened.
A leather satchel restored at The Upcycle Story, Mumbai
A leather satchel that had lost its finish — restored and recoloured.

Questions from Vancouver

I am in Vancouver. How do I actually get the bag to you?

Two ways. Most people send it with family or friends travelling to India — it costs nothing and it is the way most of our overseas work arrives. Otherwise an international courier, which we help you arrange.

What does shipping from Canada cost?

We do not quote a fixed figure, because it changes with weight, courier and country. We work it out for your address and tell you before anything moves. What we will not do is give you a number now and a different one later.

What about customs and duty?

Sending a piece for repair and having it returned is normal, but duties and paperwork in Canada are set by your country, not by us. We declare the piece honestly as a repair item and send you everything you need from the India side.

Why send a bag all the way to India?

Cost and craft. This work is done by hand, and hand work in Mumbai costs a fraction of what the same hours cost in Canada — by people who do nothing else all day.

How do I pay from abroad?

A payment link that takes international cards, or a bank transfer in rupees. You approve the quote first, and nothing starts before that.

How long does it take?

Around 8–10 days of work for most pieces. Shipping each way depends on how the piece travels, and we tell you the full timeline with the quote.

Other places we work with

LondonDubaiSingaporeNew YorkTorontoSydneyHong KongDohaRiyadhKuala LumpurAbu DhabiMuscatKuwait CityManamaMelbourneAucklandChicagoDallasNew JerseySan Francisco Bay AreaDublinFrankfurtZurichAmsterdamNairobi

Also from us

Everywhere we serveFAQCare guidesBag repair & restorationShoe & sneaker repairLeather recolouring
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